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UX / UI Specialist  ·  Johannesburg, ZA

Creating life-changing digital experiences.

I'm Mfundo, a UX enthusiast. I’m passionate about creating user-centred solutions to real-world problems.

I’m currently a UX/UI designer at BET Software for Hollywoodbets.

15+
Years Experience
8+
HWB Projects Delivered
3
Designers Mentored
Mfundo — UX/UI Specialist
TribeUX Contributor
About

Designer.
Builder.
Problem Solver.

I have over 15 years of design experience, started in graphic design; print, brand identity, campaign work at agencies in Durban. Then as a digital designer at major holdings company, followed by 6 years at MiWay Insurance, then Hollywoodbets.

In the last 3+ years at Hollywoodbets (BET Software) I have delivered over Eight products, including; GallopTV, both Horse racing Punters Challenge and Soccer Punters Challenge, HWB Premium Webiste and more.

I focus on real user needs, clear interaction, and clean, purpose-driven interfaces. Whether it’s simplifying workflows, boosting conversions, or guiding dev teams, I help businesses deliver better digital products. I lead design with data, empathy, and strategy, ensuring that every digital product I touch achieves both user satisfaction and meets business objectives.

In my time at HWB, I've mentored 3 brilliant juniors; Vukani Gcabashe, now dev at Capitec, Kwandokuhle Sithole, now Junior UX at BET Software, and Lwazi Ndimande, now Training Admin at Star Factory. I have the priviledge to work with them on both professional and "life stuff".

User ResearchInteraction Design Design SystemsAccessibility PrototypingFigma Mobile UXStreaming AppsAI Prompting
Community

I run a fundraiser for school shoes for primary school kids in rural South Africa. If you can, chip in. Support the cause →

User-Centred, First
User sentiment can be a make-or-break for any digital product, making it essential to put users first.
Design Systems
Most of my experience is as an In-house designer and I've learned that creating systems improves work flows, minimises confusions and generally speeds up deslivery.
Designing for Africa
Being based in South africa, my ux philosophy is simply to 'Improve 1 thing that 1 million South Africans do every day.' Design that solves real problems.
Collaborative by Nature
I have worked with marketing, product, developer teams and various stakeholders. I believe that great work doesn't just happen on FIgma, but in the discovery and build up to the design.
Selected Work

Products I've Shaped

Case Study →
GallopTV streaming app
Hollywoodbets · Streaming App · UX Lead
GallopTV — Horse Racing Live Streaming
Horse racing on your phone, without the frustration. Rebuilt navigation, content discovery, and the live stream experience from the ground up.
UX ResearchInteraction DesignUI Design
Case Study →
Punters Challenge Horse Racing
Hollywoodbets · Web App · UX Lead
Punters Challenge — Horse Racing
Dense race data, race-day pressure, a leaderboard people actually care about. Made it scannable. Added Friends Challenge so punters could compete in groups.
Mobile UXGamificationUI Design
Case Study →
Soccer Punters Challenge
Hollywoodbets · Web App · UX
Soccer Punters Challenge
R23M+ paid out to South Africans picking their soccer teams. Designed it to work for someone who has never done this before.
Mobile UXNew PlatformOnboarding
Case Study →
Hollywood Bunny Bar
Hollywoodbets · Web · UX Lead
Hollywood Bunny Bar
Durban's bunny chow, online. Brand refresh and UX overhaul for the restaurant Durbanites actually argue about.
Web UXBrand AlignmentTraffic Growth
Case Study →
Hollywood Foundation
Hollywoodbets · Non-Profit Web · UX Lead
Hollywood Foundation
The charitable arm of Hollywoodbets. Redesigned to feel like it belongs to the community it serves, not a corporate obligation.
Web UXNon-ProfitAccessibility
Case Study →
BET Software
BET Software · SaaS Website · UX Lead
BET Software — Recruitment UX
BET Software wants to hire the best tech people in SA. This is the site that makes that case.
SaaS UXRecruitmentWeb Design
Case Study →
ASK-A-Taxi transport app
Personal Project · Mobile App · UX Lead
ASK-A-Taxi
Fifteen million South Africans take a taxi every day with almost no information about where they're going or who's driving. I designed something about that.
Transport UXMobile AppSocial Impact
Case Study →
King of Bets social betting app
Personal Project · Social App · Pitched to Hollywoodbets
King of Bets
Share your bets, earn a cut when people follow them, build a reputation. Pitched to Hollywoodbets in 2026. The prototype was built using AI.
Product DesignSocial BettingPrototype
How I Work

How I Actually Work

01
Discover
Interviews, audits, a lot of listening. I need to understand what is actually broken before I open Figma.
02
Define
Journey maps, IA, problem framing. Figure out where people get stuck before deciding how to fix it.
03
Design
Wireframes, prototypes, user testing. A lot of it gets thrown out. That is how it is supposed to work.
04
Deliver
Handoff, then I stay in the room. I want to know if what shipped is actually what I designed.
The Mission

Improve 1 thing a million South Africans do every day. Then the next.

When creating a concept, my most important questions is: does this affect something a million South Africans do every day? If yes, it belongs on the list. If not, someone else can build it.

This may seem like a tall task but I believe it's an essential one. Fifteen million commuters moving through an industry with no digital layer. Millions of women navigating social platforms with minimal safety architecture. Millions of employees going to work daily, feeling invisible. Digital products should be used to improve real life situations.

15 million people · every day
ASK-A-Taxi

South Africa’s most used transport system runs on informal knowledge passed between strangers. No routes. No fare transparency. No way to report the driver who frightened you. I designed something about that.

View Case Study →
millions of women · every day
Konsent

SA has some of the highest rates of gender-based violence in the world. Millions of women still open dating and social apps every day; because they want to connect, not because it’s safe. Konsent is what those platforms look like when safety is the foundation, not the afterthought.

In Development
millions of employees · every day
KudosHR

Millions of South Africans go to work every day and come home feeling invisible. Not only underpaid, but feeling unappreciated. This is where KudosHR comes in. KudosHR is peer-to-peer recognition concept that seeks to bridge the gaps of employees going unrecognised.

In Progress
The Lab

The Lab

Rougher than the 9-5 work. More personal. Each one started with the same question: what do a million South Africans do every day that could be better?

In Progress
KudosHR
Millions of South Africans go to work every day feeling invisible.KudosHR is built for that gap: peer recognition that lands because it’s tied to real outcomes, not a quarterly form.
HR TechSocial UXMobile
01
In Concept
Konsent
SA has some of the highest GBV rates in the world. Millions of women still open social and dating apps every day. Konsent is built for them, a platform where the safety layer is structural, not a settings toggle added after a news cycle.
SafetySocial AppPrivacy UX
02
Next idea
brewing…
Toolkit

Tools of the Trade

Figma
Adobe XD
Claude
Claude AI
Illustrator
Photoshop
HTML & CSS
WordPress
Let's create something

Have a project
in mind?

I'm open to full-time roles, freelance collaborations, and conversations about ideas worth building.

or write directly: [email protected]